YI Home App iOS: Can’t generate QR Code

We have received complains that YI Home app on iOS can’t generate QR code.

We spent a lot time to troubleshoot. Turns out, the root cause is OS upgrade.

After an iOS OS upgrade, for some reason, YI Home App’s internal storage was corrupted.

Re-installing the App should fix the problem. Alternatively, logout and re-login will also help.

One thought on “YI Home App iOS: Can’t generate QR Code

  1. My YI 1080P dome worked fine, until now. I have iOS 11.4 and now it says “cannot generate QR code”. I tried reinstalling the app, logout, login, restart iPhone. Nothing helped! Still the problem, camera is totally useless! Please help!

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