We have seen continued complains on missing push notifications, or, users have to open the app in order to receive push notifications.
In research on the problem, we stumble upon this article. If you experienced push notifications problems on Samsung phones, it may help you.
Starting from version 2.22, you can customize YI Home App’s push notification tone.
The following pictures illustrate how to change the tone.
OK, I am hearing a few feedbacks already:
- The entrance is hard to find,
- Can I have my own tone?
- Can I have different tone for each camera?
Yes, we have backlog items for each of the above suggestions.
Starting from version 2.22, on both iOS and Android mobile app, we start to push login notifications to your mobile app. If your account is logged in from another place, you will receive a push notification, with message like following:
“Your account was logged in from samsung(SM-G930U). Please make sure it was you.”
Sometimes, you may see “Unknown device” in the description. This is actually login from PC client. We will update the description in a future update.
Starting from iOS YI Home App version 2.22.0, you will receive push notifications with picture, as illustrated below:
A few caveats:
- This feature only works on iOS10 and above.
- Due to iOS time constrain requirement, sometimes picture may not be available.